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We hope all our WCSD families are staying safe and healthy. Please make an effort to reach out electronically to friends, family, teachers, and counselors to remain socially connected. We are all in this together and your school counselors, social workers, and safe school professionals are here to help you. We care about our WCSD families!
Police
For emergencies, call 9-1-1.
For non-emergencies, call Reno Police at 775-324-2121 or Sparks Police at 775-353-2231
Crisis Resources
Community Health Alliance - Information for those families that need health care but don’t have the funds. 775-329-6300 https://www.chanevada.org/
Crisis Support Services of Nevada - If you or someone you know is struggling and needs help, call 1-800-273-8255 or the local number 775-784-8090, text LISTEN to 839863, or check out our website at https://cssnv.org/. Crisis Support Services of Nevada’s staff and volunteers are here 24/7/365. You matter.
Mobile Crisis Response Team – Call 775-688-1670 or visit http://www.knowcrisis.com/
National Domestic Violence Hotline - Call1-800-799-SAFE (7233), advocates are available 24/7. All calls are free and confidential.
Nevada 211 - Find help 24/7 by dialing 2-1-1, texting 898-211, or visiting www.nevada211.org.
Nevada Department of Employment, Training, and Rehabilitation (Unemployment services) - File for unemployment online at ui.nv.gov/css.html. Call centers have extended their hours and can assist people from 8 a.m.- 8 p.m. Monday through Friday. Northern Nevada. call 775-684-0350. Rural areas in Nevada and out-of-state residents, call 1-888-890-8211.
Now Matters Now - https://www.nowmattersnow.org
SAFEVOICE - Use the SAFEVOICE App or log onto SafeVoiceNV.org, select your school, select event type or concern type. Call the hotline at 1-833-216-7233.
Washoe County Sheriff’s Office - Call 775-328-3001
Washoe Courts Temporary Protection Order - IF YOU FEEL YOU ARE IN IMMEDIATE DANGER, PLEASE CALL 911. Any person who believes she or he has been, or might become, a victim of Domestic Violence may ask the Second Judicial District Court for a Temporary Protection Order. Please visit https://www.washoecourts.com/DomesticViolence for instructions. Contact the Protection Order Help Center at (775) 328-3127 or email: pohc@washoecourts.us with any questions.
Community Resources
Catholic Charities offers pantry pick-up and most of their services are also offered through phone/email. Their resource hub can be accessed online at https://ccsnn.org/pages/resource-hub
Salvation army is offering food boxes between 8am-11am M-F. They are not currently accepting food or clothing vouchers since their stores are closed. Most of their services are still being offered face-to-face but older adults have the option to call and set up home delivery for food and supplies. https://reno.salvationarmy.org/
Children’s Cabinet – offering curbside pickup of food boxes. They are offering crisis intervention services from 12p-7a M-F. https://www.childrenscabinet.org/
Community services agency is providing virtual services since their buildings are closed to the public. They can assist with unemployment applications. https://csareno.org/
WCSD Family Resource Center – all staff working remote except for curbside food donation pickup which is available.
Women and Children’s Center of the Sierras is still operating and has an open computer lab for individuals who need to access the internet. In addition, their diaper bank is still open. http://www.waccs.org/
Veteran’s services – A Veteran can call 207-830-2000 if they are in need.
Family Resources - https://nvhealthresponse.nv.gov/wp-content/uploads/2020/03/Planning-Information-for-Families.pdf
Food Resources
The Food Bank of Northern Nevada is working with WCSD to provide meals to families. The most updated locations to pick up meals for families can be found at: Food Finder – Food Bank of Northern Nevada
Boys and Girls Club of Truckee Meadows Food Pantry - Pick-up is by appointment only. To arrange a pick-up time, please contact Naomi Valenzuela, Family Plus Director: nvalenzuela@bgctm.org or (775) 360-2401.
Housing Resources
Evictions Information - visit https://www.washoecounty.us/rjc/divisions/civil/services/evictions/index.php
Reno Housing Authority - or call 775-329-3630 or visit https://www.renoha.org/
Nevada Legal Services - Tenant Rights call 775-284-3491 or visit www.nlslaw.net
Substance Abuse Resources
National Drug Helpline offers 24/7 drug and alcohol help to those struggling with addiction. Visit http://drughelpline.org/
Substance Abuse and Mental Health Services Administration (SAMHSA) - SAMHSA is a free, confidential 24/7, 365-day a year treatment, referral, and information service. Call 1-800-622-HELP (4357) or visit https://www.samhsa.gov/find-help/national-helpline.
Substance Abuse Help Line - If you or someone you know has questions or concerns about substance abuse, please call the Help Line at 775-825-HELP (4357), or toll-free at 1-800-450-9530. The Substance Abuse Help Line is a free, confidential, 24-hour-a-day phone line staffed by the Crisis Call Center and available to residents throughout Nevada. Callers are provided with support and referrals to substance abuse treatment resources throughout the state. This service is made possible through a partnership with Join Together Northern Nevada, A Community Partnership Against Substance Abuse.
Quest – Call 775-786-6880 or visit https://www.questreno.com/ for 24/7/365 Crisis Support for a Mental Health or a Substance Abuse Crisis. Youth Opioid Intervention Program Ages 16-24 - Quest Youth Opioid Program
Medical Resources
Telhealth - https://www.telehealth.com/
Healing Health - https://www.healinghealth.com/wp/covid-resources/
Medicaid and Other Insurances
Health Psychology Associates - Call 775-448-6828. They have therapy as well as different types of psychological evaluations. Viist https://hpareno.com/
Presence Therapy - Call 775-346-4191 or visit https://presencetherapyreno.com/
(They take Anthem Medicaid)
No Medicaid
Great Basin Behavioral Health - Call 775-453-4143 or visit https://greatbasinbehavioral.com/
Healing Minds - Call 775-448-9760 or visit https://ww.healingminds.com
Inclusive Counseling - Call 775-209-9056 or visit https://www.inclusivecounseling.org/
Meridian Health - Call 775-737-9001 or visit https://meridianhealthnv.com/
Mind and Body Counseling Associates - Call 775-500-0396 or visit https://www.mindbodycounselingreno.com
Reno Counseling Collective - Call 775-302-9973 or visit https://www.renocounselingcollective.com/
Silver State Counseling - Call 775-622-8890 or visit https://www.silverstatecounseling.com/
Therapy
Quest -775-786-6880 - https://presencetherapyreno.com/
Vitality - 775-322-3668 - https://presencetherapyreno.com/
Reno Behavioral – 775-393-2201 - https://www.renobehavioral.com
Youth PCP, Teen In-Patient and Mental Health
Renown - 775-982-5419 - RenownAdolescentIOP
Adolescent Comprehensive Inpatient/Outpatient Program
Vitality - 775-322-3668 – Vitality
24/7/365 Crisis Management, Outpatient Services, Primary Care and Family Medicine
WellCare - 775-538-6700 - Wellcare
Mental Health Services and Primary Care Medicine
Thrive – 775-525-8103 - Thrive
OCD and Eating Disorders IOP - Thrive IOP
Mental Health/Therapy – Individuals/Group/Family
Therapy No Insurance
Northern Nevada Hopes – Call 775-786-4673 or visit Hopes Behavioral Health
Community Health Alliance – Call 775-329-6300 or visit CHA Behavioral Health
Children’s Cabinet - Call 775-856-6200 or visit Childrens Cabinet Family Counseling
They have many Types of resources including therapy.
Military Family Support Services
Military and Family Support Services (MFSS) - MFSS staff and resources are available to both Army and Air National Guard members and their families. Visit Nevada National Guard Family Support
Nevada Military Family Assistance Information - Call 775-384-5801 or visit Home
Nevada Department of Veterans Services - Visit https://veterans.nv.gov/
Maintaining and Enhancing Your Mental Health and Well-being During the Novel Coronavirus Disease (COVID-19) Outbreak https://www.mentalhealth.va.gov/coronavirus/index.asp
No matter what you are experiencing, there are resources and support systems near you to help https://www.veteranscrisisline.net/
Emotional Resources
CDC’s “Manage Anxiety and Stress” page provides what stress can look like and tips to manage that stress.
The National Child Traumatic Stress Network has a guide for parents and caregivers to help families cope with the Coronavirus Disease 2019 (COVID-19).
Mental Health America has compiled a range of resources and information on their “Mental Health and COVID-19” page.
The NYS Office of Mental Health’s “Managing Anxiety in an Anxiety Provoking Situation” resource page provides tips for all on how to manage anxiety surrounding the COVID-19 outbreak.
SAMHSA’s “Coping With Stress During Infectious Disease Outbreaks” page outlines the signs of stress and steps you can take to alleviate stress.
SAMHSA’s “Taking Care of Your Behavioral Health” page provides tips for social distancing, quarantine and isolation during an infectious disease outbreak.
SAMHSA’s “Talking With Children: Tips for Caregivers, Parents, and Teachers During Infectious Disease Outbreaks” page provides parents, caregivers, and teachers with strategies for helping children manage their stress during an infectious disease outbreak.
Vibrant Emotional Health’s Safe Space provides interactive coping tools to help users when they need it.
If you feel you or someone you know may need emotional support, please visit the Lifeline’s website at suicidepreventionlifeline.org for helpful resources or call 1-800-273-TALK (8255). The Lifeline is free, confidential, and available to everyone in the U.S. You do not have to be suicidal to call the Lifeline.
https://www1.nyc.gov/site/doh/covid/covid-19-mental-health.page
https://nycwell.cityofnewyork.us/en/covid-19-digital-mental-health-resources/
https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/managing-stress-anxiety.html
Talking to your Kids about Coronavirus:
American Academy of Pediatrics – caring for the health of your family and talking to kids about the virus. More information.
Collaborative for Social and Emotional Learning’s Guidelines for Parents and Caregivers provides short family tips for supporting your kids during COVID-19. More information.
https://childmind.org/coping-during-covid-19-resources-for-parents/
If you have any further questions about WCSD’s response to COVID-19, please email COVIDquestions@washoeschools.net.
The WCSD Distance Ed web section is available at https://www.washoeschools.net/distancelearning
Family Wellness, Social and Emotional Learning and Mental Health
Taking care of your own mental health in uncertain times is important so you can support those around you. More information here.
Helping your family de-stress during the Coronavirus from Common Sense Media, click here
Suggested apps for self-care: Woebot, Calm, and more apps listed here.
https://counselors.cmionline.com/when-someone-is-diagnosed-with-covid-19/
https://www.search-institute.org/wp-content/uploads/2020/03/Coronavirus-checklist.pdf
Parents, Invest in Self-Care
https://parentandteen.com/invest-in-yourself/
https://parentandteen.com/three-tips-resilient-mindset/
https://parentandteen.com/three-self-care-tips-for-parents/
https://parentandteen.com/three-strategies-for-taking-better-care-of-yourself-as-a-parent/
Psychological First Aid training
https://learn.nctsn.org/course/index.php?categoryid=11
Please contact LHutchinson@washoeschools.net for training information.
Behavior Help Hotline
Washoe County School District behavior teams (general and special education) will be available via email or phone to support families and/or staff with behavioral needs. Please encourage families to reach out for individualized supports if they are struggling with setting up routines or schedules, behavioral challenges, etc. Contact information is shown below, posted on Distance Learning's Family Communication webpage, on the MTSS webpage, and the Special Education webpage. Please feel free to distribute it widely.
Email: mtss@washoeschools.net
Phone: 775-337-7566
Bias, Discrimination and Racism
Teaching Tolerance’s article for speaking up against discrimination.
NASP Countering COVID-19 (Coronavirus) Stigma and Racism: Tips for Parents and Caregivers
Iowa State: https://instr.iastate.libguides.com/c.php?g=799527&p=7267352
Inspiration
As we all work through these challenging times, it’s important to keep our minds focused on the many different acts of kindness and inspiration that are happening around the world. If your family can help, think about those in our community who might need assistance. Here are a few ideas and articles to consider:
Ideas of Ways to Help Others in our Community
Article regarding Acts of Kindness
Grief/Loss information
https://griefsupportnet.org/resources/community-support-and-covid-19/
https://www.education.pa.gov/Schools/safeschools/MentalHealth/Pages/GriefLoss.aspx
https://www.econdolence.com/covid-19-guidance/grief-and-mourning-during-covid-19-coronavirus/
https://www.schoolcrisiscenter.org/resources/covid-19-pandemic-resources/
More Information for Veterans
Northern Nevada Veteran's Resource Center
Veteran's Affairs Department-Washoe County Veterans - Nevada 211