How to Unregister from a Class

  • Unregister at Least Three Days Before Class Starts

    Registrants must unregister at least THREE (3) DAYS before a class starts in order to receive a refund of the registration fee.  Failure to unregister at least three (3) days before a class starts will result in no refund or credit toward enrollment in another class.  Failure to unregister for classes on more than one occasion will result in a revocation of web registration privileges. 

    Withdraw from a course:

    1. In order to withdraw from a course, access the Professional Learning tab in MyPGS.
      Menu Link


    2. In the "Courses Enrolled" section of the page, there will be a Withdraw icon next to current or future courses.
      Withdraw Icon


    3. The page will redirect you to a confirmation page. Click the "Withdraw" button to complete the withdraw process. 
      Withdraw Button
  • Refunds

    You must unregister at least THREE (3) DAYS before the class starts to receive a refund.  To receive a refund, there are TWO STEPS

    • FIRST, logon to https://washoe.truenorthlogic.com and withdraw from the course.
    • SECOND, email ProfessionalLearningSupport on the day you unregister to request the refund.  Your credit card account will be credited.  For security reasons, Authorize.net provides refunds for credit card charges up to 120 days after the initial charge.  After 120 days, the refund for a charge will be kept on file as a credit toward your next in-service course.

Transcripts

  • One Year Limit to Review Web Transcript

    In order to maintain accurate and up-to-date records, participants have ONE YEAR from the completion date of each class to review web transcripts for accuracy.  If the web transcript appears to have a discrepancy, please email ProfessionalLearningSupport.  

    MyPGS Registrant Transcripts

    MyPGS Registrant Transcripts are NOT official transcripts.  You MUST present HARD COPIES of your certificates of credit for salary movement and recertification purposes.  If the web transcript appears to be incorrect, please email ProfessionalLearningSupport.