• Technology Troubleshooting Tips

    The following are the most common issues and solutions for student computers.

    Password Reset

    Password Reset

    Computer Will Not Turn On

    Verify that everything is plugged in. For laptops, make sure that all parts of the charger are securely connected and plugged into the computer and electrical outlet.

    Mouse or Keyboard do not Work

    Mouse or Keyboard does not work

    No Internet Connection

    No Internet Connection

    Deleted a File on Accident

    Deleted File on Accident

    No Sound

    No Sound

    Computer is Frozen or Running Slow

    Computer is Frozen

    Black Screen

    Black Screen

    Unsure Where a File was Saved

    Unsure Where File Was Saved

    Computer Sign in Errors

    Computer Sign In Errors

    Missing Teams App AND Cannot Login Throught Office.com

    Missing Teams App

    PDF of Basic Student Computer Troubleshooting Tips