North Star Online School Frequently Asked Questions

Below are some of the questions we are asked most often about receiving an online education at North Star. Due to an expected high volume of inquires, we ask that you first check our website for answers to your questions. If you do not find what you are looking for, please call the office at 775-353-6900. The website address is: https://www.washoeschools.net/northstar.

General Questions:

What does it take to be a successful online student?

Typically, successful students are self-motivated, organized, and have reading skills at grade level. The ability to self-advocate and a commitment to engage with required supports, when needed, are also important traits.

Is North Star really tuition-free?

North Star is a public school in the Washoe County School District and full-time students attend school tuitionfree. The curriculum is free, along with online textbooks and required materials that are sent from the curriculum vendor. North Star is unable to provide hard copy textbooks. If you need support with technology, please call North Star for assistance @ 775-353-6900, as we have a set of lap-tops available for annual checkout to families in need of one.

What is the difference between North Star Online School and other distance learning programs?

North Star Online School is a self-paced (asynchronous) program that includes weekly support opportunities from certified WCSD teachers. At North Star Online School, students will work independently daily (with parent/guardian support) and take part in a live lesson once per week in their core classes, join a workshop, and weekly check-ins with their advisory teacher.

When and how do students access their classes?

The schedule flexibility is one of the main benefits of getting an online education. Students can log into their classes when it works best for them, whether that be early in the day, late at night, after practice, before, or whenever it fits into their schedule. Students access their classes by using their individual login on the site that houses our curriculum. They can access their classes from anywhere as long as they have a computer and highspeed internet.

How many hours a day does a typical online student spend on their schoolwork?

The amount of time a student spends working on their schoolwork each day is ultimately determined by the learning style and speed of the student, but as a general guideline online student should expect to spend 4 to 6 hours per day on their schooling. Family members supporting the student are expected to spend between 2 and 6 hours daily working alongside the students on their daily instructions.

How do I get help from my teacher when I need it?

Students can reach their teacher by webmail, phone, or email to schedule a support session, or ask questions.