Frequently Asked Questions
Frequently Asked Questions
Who is eligible to ride the school bus?
Transportation of students by bus will be considered under the following conditions:
- Elementary students are eligible if the shortest walking distance is more than 1 mile.
- Middle school students are eligible if the shortest walking distance is more than 2 miles.
- High school students are eligible if the shortest walking distance is more than 3 miles.
How can my student get their student ID to ride the bus?
To ride the school bus, students should have a student ID for attendance and safety reasons. Families can contact their school to request the ID if a student does not have one. Most schools should be able to print the student ID or print a barcode that students can use to scan and ride the bus. The Infinite Campus Student app includes a barcode that students can access to scan on the bus.
What is the procedure for getting transportation for a Special Education student?
All Special Education transportation requests are completed and submitted electronically to transportation by the school. Contact your student's teacher for establishing or changing your student's transportation.
How do I register my student for the bus?
There is not currently a bus registration system for general education students. Eligible students can find bus stop information at the link below.
How do I cancel bus service?
Contact the Transportation Dispatch office at 775-337-7769 or your case worker.
How can I find my student's bus number, stop locations, and stop times? Route maps are not provided. Click the link below to get stop information.
What can I do if my bus has not arrived by stop time or is late?
Call the Dispatch Office at 775-337-7769.
Contact the Transportation Dispatch office at 775-337-7769 for more information.
What time should my child get to the bus stop?
Arrive at the bus stop 5 minutes before the scheduled departure time.
Can my student ride home with another student?
Students must have a signed note from their parents which they take into the school office to have it verified and signed by the school.
Can my student get off at any bus stop he wants?
Students must have a signed note from their parents which they take into the school office to have it verified and signed by the school.
How are bus stops determined?
Click here, add your address information, and the computer will find the closest and safest bus stop to your home.
If I move, how would the bus driver know?
Inform the school office of the new address and the information will be updated in Infinite Campus and electronically forwarded to transportation.
What is the maximum number of students on a bus?
The standard school bus has a capacity of 3 students per seat on an 84-passenger bus.
The standard school bus has a capacity of 3 students per seat on an 84-passenger bus.
Who do I call about issues with school transportation?
Contact the Transportation Dispatch office at 775-337-7769 and your call will be logged and routed to a supervisor for resolution. Dispatch can also be contacted regarding items left or lost on the bus.
Contact the Transportation Dispatch office at 775-337-7769 and your call will be logged and routed to a supervisor for resolution. Dispatch can also be contacted regarding items left or lost on the bus.