FAQ

  • How do I use the program?

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    When you login the first time, it will prompt you to watch an orientation video. This should answer the majority of your questions. If you need further assistance, please contact your teacher or use Help Center resources below.

     

    For Students

    Using The Built In Tools 

     

    The Edgenuity Student Experience and Video Library

     

    For Parents

    How to support a student

     

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  • How do I login at home?

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    We have increased the security in how students access Edgenuity. Please use the following new link https://auth.edgenuity.com/login/saml/student/washoeschools 

    Use your school district Username and Password that you sign into a district computer with. 

    Example Username 1234567@washoeschools.org 

     

    Password Use the same password required to log into the school computers.

     

    Student Hints:

    Make sure you are using .org in your username

    Use Google Chrome or Mozilla Firefox as your web browser. 

    If you have a pc/mac or mobile device that is not connected to the district's network you will be asked for your username (Example Student: 1234567@washoeschools.org) and password once more.

     

    Flyer explaining this important access update in both English and Spanish

    English Flyer

     

    Spanish Flyer

     

     

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  • How do I help set weekly goals at home?

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    Weekly Goal Setting Template

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  • How do I translate the text and instruction into a different language like Spanish?

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    When in a “Course Activity” the word “English” in the top right hand corner is a drop down menu to change languages. The top six will also translate verbally.

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  • Color Codes and Monitoring Progress

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    You must complete all required coursework and pass the final exam with 60% or higher in order to earn credit. If your progress bar is in the red, that means you are behind and need to get caught up. blue means on target, and green means you are ahead.

    A teacher should only click on “Complete” only after they have verified notes and test review (due diligence)

    How A Teacher Monitors Progress

     

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  • What do I do if I need help?

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    Students, Teachers, or Parent/guardians may call the Edgenuity Help Hotline at 877.202.0338, or email Edgenuity at CustomerSupport.

     

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  • How do I take eNotes or Guided Notes?

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    Click on the orange button next to each lesson. You can pull up your e-notes during quizzes as well. E-notes will appear on all quizzes. Click on “Advanced” to add symbols, bullet points, exponents, etc.

    Guided Notes are found in the course map by clicking on the blue bar then select view guided notes. 

    Guided notes can be printed or used in a PDF writable program such as KAMI. https://web.kamihq.com/web/viewer.html

    Spaces are provided to write down key concepts to distinguish important information, and helps better prepare for assessments, supports special populations, and increases engagement.

    Teacher Version available in the Course Structure page so that educators can check for accuracy.

    Parents should ensure child is taking e-notes/guided notes if they are not getting the grade they expect as they can use these notes on any assessment including the final exam.

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  • Is there a general student Manual?

    Posted by:

    General Student Manual from Edgenuity

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  • How do I know what my grade is?

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    This link includes a video explaining the grade types. How Grading Works

     

    Click on “My Course Info” after you login. You will see three grades. The Overall Grade is what you have earned on completed assignments. Teachers should reference this grade daily to determine whether a student is beginning to struggle with mastering the content. If this metric begins to decrease, the student is not mastering content. The Actual Grade adjusts for progress if a student is behind. This score doesn't assume zeros for uncompleted work; simply penalizes for falling behind. Assigning zeros could swing a grade dramatically depending on the weight of the uncompleted activities. The actual grade takes progress into account and shows students who are not on pace. Some teachers use this for progress reports. The Relative Grade is the grade that a student would receive if he/she stopped working and received 0% for all unfinished activities. The relative grade is the final grade in course for CR and CA course tracks.

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  • How Do I use email on Progress that I am getting to support my child?

    Posted by:

    Instructions on how to use information found in Parent Progress email that your school may activate. 

    English version 

    Spanish version

     

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  • Helping Students Be There Best

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    Introducing Students to Edgenuity

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How To and Guidelines

  • How to get a hard copy of a lesson transcript for a student?

  • Daily Tips

  • Effective Strategies for Success

  • Organizer Tips

  • E-notes be read to them?

  • Auto Grading Method Comparison

  • When can a student save & exit during assessments?

Current Calendar

Extended Studies Directions & Map